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The process was fairly easy compared with another company. There was some delay due to COVID situation in completion, but that is acceptable. One concern I had was with the legal team as they are bogged down with so much work that it took some time to answer queries. Some of them had an accent which was difficult to understand, it needed some patience on my part.\nAfter sale service also is good as they attended to some small issues immediatly.\n\nOverall excellent.","language":"en","createdAt":"2020-09-24T13:24:15Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-24T15:07:27Z","text":"Hi Amarnath, \nThank you for taking time to leave a review – your feedback is really important to us. We're pleased you had a positive experience with Keepmoat Homes. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f6c8db6798e6f0aa4e354ce","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f6c8db6798e6f0aa4e354ce/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f6c8db6798e6f0aa4e354ce","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f6c8db54b28ad03d5a89f6a","method":"GET","rel":"consumers"}],"id":"5f6c8db54b28ad03d5a89f6a","displayName":"Marie Bond","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Excellent service especially on site…","text":"Excellent service especially on site and by the support services. Jamie and Bobby and all other team members have been very kind and helpful","language":"en","createdAt":"2020-09-24T12:14:46Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-24T15:03:40Z","text":"Hi Marie, \nThank you for leaving a review. We're pleased you had an excellent experience with Keepmoat Homes. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f6a7bb0798e6f09601dbd14","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f6a7bb0798e6f09601dbd14/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f6a7bb0798e6f09601dbd14","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f6a7b84aa8bdd0591fb5951","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/5f6a7b84aa8bdd0591fb5951/73x73.png","method":"GET","rel":"profile-image"}],"id":"5f6a7b84aa8bdd0591fb5951","displayName":"Stuart Nicholson","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Fantastic Service- Spirit Quarters 😀","text":"We have recently purchased our first home with Keepmoat- and as first time buyers, the whole process can be very daunting and overwhelming. However, with the flawless, efficient and personable service from Kirsty Taylor- she has made the entire process enjoyable, and not stressful! \nEvery single step in the process has been handled incredibly professionally and efficiently- even if we emailed Kirsty late at night, she would still respond. No question was too big or small, she was there every step of the way to assist us- we truly can not thank her enough! She is an asset to the company! \n\nFurthermore, we are overwhelmingly happy with our home, it has been finished beautifully, with the help of the personal touches that Keepmoat offers. Any small issue has been resolved immediately- Laura from customer care has also been super supportive and friendly! \nSimilarly, the site Manager Alan has been very friendly and helpful, ensuring we have everything, and resolving any issues- he even took our rubbish for us, as our bins hadn't arrived yet!\n\nWe can not recommend this company enough from our superb experience- and we can not thank Keepmoat and your excellent staff enough for making our home dreams come true 😃 \n\nStuart and Lori\n\nP.S- Thank you so much for the welcome box of treats- they proved incredibly handy on moving day, being able to make tea and coffee and enjoy the snacks!","language":"en","createdAt":"2020-09-22T22:33:20Z","updatedAt":"2020-09-22T22:35:15Z","companyReply":{"createdAt":"2020-09-23T14:57:58Z","text":"Hi Stuart, \nThank you for leaving a review. We're delighted your experience buying your first home was made a flawless experience by the regional team. We'll make sure we pass on your kind words to the regional office. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f68b60202e8570a487737cb","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f68b60202e8570a487737cb/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f68b60202e8570a487737cb","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5b474a7f4de5666d3426c0c3","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/5b474a7f4de5666d3426c0c3/73x73.png","method":"GET","rel":"profile-image"}],"id":"5b474a7f4de5666d3426c0c3","displayName":"Ryan Ryan","displayLocation":null,"numberOfReviews":5},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"we are very happy with our new…","text":"we are very happy with our new house...keepmoat always looking for us when we got any issues ... i recommend them to everyone... thank you keepmoat peterborough for a nice experience!","language":"en","createdAt":"2020-09-21T14:17:38Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-21T15:52:05Z","text":"Hi Ryan, \nThank you for leaving a review. We're delighted to hear the team in Peterborough looked after you during your Keepmoat journey and we'll make sure we pass on your kind words to the regional office. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f62740a02e8570acc39b9e6","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f62740a02e8570acc39b9e6/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f62740a02e8570acc39b9e6","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f62740a5c06f3bf88d6c1b8","method":"GET","rel":"consumers"}],"id":"5f62740a5c06f3bf88d6c1b8","displayName":"Emma","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Amazing houses and team at Canterbury Park Liverpool","text":"Absolutely the most enjoyable experience from start to finish. Sales at Canterbury Park Liverpool were professional, friendly and made our buying experience easy, Lisa helped us every step of the way and reassured us over every little fine detail. Once the house was starting to be made we were kept up to date with its progression and had lots of involvement with the site team. From the start of this process we had dealings with Keith and Gary and nothing was ever too much for them. They made every effort at every meeting to ensure we were happy with the build. We have been in our new home a month now and see both Keith and Gary on a daily basis on site and even though they are clearly very busy they go above and beyond to make sure we are enjoying our home and that any snags or issues we have are dealt with ASAP. Site manager Phil also gets on top of issues. Overall the care we have received from these three site managers is fantastic. We can not fault this company. Thank you KEEPMOAT TEAM! Four happy customers in our lovely new home.","language":"en","createdAt":"2020-09-16T20:22:34Z","updatedAt":"2020-09-16T21:30:07Z","companyReply":{"createdAt":"2020-09-18T14:07:57Z","text":"Hi Emma, \nThank you for taking time to leave a review – your feedback is really important to us. We are pleased to hear you have had amazing service with Keepmoat Homes. We will make sure we pass on your kind words to the regional team. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f549ff402e857081400e8c0","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f549ff402e857081400e8c0/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f549ff402e857081400e8c0","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/54c26e660000ff0001a6253b","method":"GET","rel":"consumers"}],"id":"54c26e660000ff0001a6253b","displayName":"Samantha F","displayLocation":null,"numberOfReviews":3},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Mill Farm, Tibshelf","text":"We are more than happy with the quality of our new build and the customer care given by Morag, Katie, Toni and Julia and site manager Sam. We have been kept up to date throughout and we couldn't be happier with the service received on our first house purchase. We now live in our dream home and we know that we will be happy to live here forever. Thank you Keepmoat and a massive thank you to the Keepmoat team mentioned above for the amazing service received throughout - very much appreciated and we will 100% recommend Keepmoat","language":"en","createdAt":"2020-09-06T08:38:12Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-09T08:24:41Z","text":"Hi Samantha, \nThank you for taking time to leave a review – your feedback is really important to us. We are pleased to hear you have had amazing service with Keepmoat Homes. We will make sure we pass on your kind words to the regional team. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f509fef02e85708c8dec297","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f509fef02e85708c8dec297/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f509fef02e85708c8dec297","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f509fe19754edfe67303ca2","method":"GET","rel":"consumers"}],"id":"5f509fe19754edfe67303ca2","displayName":"sarah schembri","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Thank you Kirsty - spirit quarters","text":"We are so thankful for Kirsty at Spirit Quarters. The whole process from start to finish has been great! Being first time buyers we had a million and one questions, but she was so responsive to all our emails, even on her off days! \nThank you Kirsty for all your support!\nLoving our new home 💕","language":"en","createdAt":"2020-09-03T07:49:03Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-03T16:45:55Z","text":"Hi Sarah \nThank you for taking time to leave a review – your feedback is really important to us. We are pleased to hear you have had a positive experience with Keepmoat Homes. We will make sure we pass on your kind words to Kirsty and the regional team. Please do let us know if there is anything else we can do for you.\nThank you,\nKeepmoat Homes Online Customer Care Team\n"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f4e7ec702e85708c8dd99aa","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f4e7ec702e85708c8dd99aa/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f4e7ec702e85708c8dd99aa","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f4e7ec61553483ac2e3ae43","method":"GET","rel":"consumers"}],"id":"5f4e7ec61553483ac2e3ae43","displayName":"Esio Luiz De Paris","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Esio e Dani Paris","text":"We are very happy , all service been perfect and we received very good attention.","language":"en","createdAt":"2020-09-01T17:03:03Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-02T12:32:52Z","text":"Hi Esio, \nThank you for taking time to leave a review . We are pleased to hear you have had a good experience with Keepmoat Homes. We will make sure we pass on your words to the regional team. Please do let us know if there is anything else we can do for you.\nThanks,\nKeepmoat Homes Online Customer Care Team\n"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f4d439d02e8570814fce1ea","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f4d439d02e8570814fce1ea/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f4d439d02e8570814fce1ea","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5c6d74cfe4d4e5312a1080bc","method":"GET","rel":"consumers"}],"id":"5c6d74cfe4d4e5312a1080bc","displayName":"Marthachiomba","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Good","text":"Good customer service, updating every step.","language":"en","createdAt":"2020-08-31T18:38:21Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-01T13:41:00Z","text":"Hi there \nThank you for taking time to leave a review . We are pleased to hear you have had a good experience with Keepmoat Homes. We will make sure we pass on your words to the regional team. Please do let us know if there is anything else we can do for you.\nThanks, \nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f4d2f7f02e85708c8dcba27","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f4d2f7f02e85708c8dcba27/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f4d2f7f02e85708c8dcba27","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f4d2f7f210db564d5fe2f91","method":"GET","rel":"consumers"}],"id":"5f4d2f7f210db564d5fe2f91","displayName":"E. 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Please do let us know if there is anything else we can do for you.\nThanks, \nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f4d1a0302e85708c8dca800","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f4d1a0302e85708c8dca800/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f4d1a0302e85708c8dca800","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5d35d4d082c0a51fb9f2704c","method":"GET","rel":"consumers"}],"id":"5d35d4d082c0a51fb9f2704c","displayName":"Rob Whittker","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"New Build","text":"Brilliant customer service, friendly staff, eager to help in all areas even during the lock down, cannot fault them.","language":"en","createdAt":"2020-08-31T15:40:51Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-01T13:43:38Z","text":"Hi Rob, \nThank you for taking time to leave a review . We are pleased to hear you have had a positive experience with Keepmoat Homes. We will make sure we pass on your kind words to the regional team. Please do let us know if there is anything else we can do for you.\nThanks, \nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/5f4a259602e8570814fb7f66","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/5f4a259602e8570814fb7f66/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"5f4a259602e8570814fb7f66","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f4a2596323bcbd865331470","method":"GET","rel":"consumers"}],"id":"5f4a2596323bcbd865331470","displayName":"Sheila","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Good experience all round.","text":"My home was completed in time to a high standard. There have been very few snags and particularly appreciated the welcome pack. The team have been diligent in checking everything is OK and up to par. Great experience altogether so far!","language":"en","createdAt":"2020-08-29T09:53:26Z","updatedAt":null,"companyReply":{"createdAt":"2020-09-01T13:39:16Z","text":"Hi Shelia, \nThank you for taking time to leave a review . We are pleased to hear you have had a positive experience with Keepmoat Homes. We will make sure we pass on your kind words to the regional team. Please do let us know if there is anything else we can do for you.\nThanks, \nKeepmoat Homes Online Customer Care Team"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[]}]}