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Jessica and all team @ Brearley Forge were fantastic, can’t thank them enough. Overall we are very satisfied with the service provided and the house is just perfect. Highly recommended !!!","language":"en","createdAt":"2021-10-20T12:27:24Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Andreea,\nThank you so much for your review - it's great to hear you have had this positive experience with Keepmoat Homes and that the team have been committed throughout your homebuying journey. We'll make sure we pass on your kind words to the regional office. We're so glad you are loving your new home and hope you are settling in. 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Made me feel welcome and guided me through the whole process. Thank you so much Jane for all of your help. Asset to your company.","language":"en","createdAt":"2021-10-15T18:42:28Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Emily,\nThank you for your review - it's great to hear the team have been on hand throughout your homebuying journey with us and we'll make sure we pass on your kind words to the regional office. \nWe hope you enjoy settling into your new home and please do let us know if there is anything else we can do for you. \nThank you, \nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-18T08:11:44Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/61685715234f1b1fe55a2690","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/61685715234f1b1fe55a2690/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"61685715234f1b1fe55a2690","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5e9995a90ebc96253505b7f5","method":"GET","rel":"consumers"}],"id":"5e9995a90ebc96253505b7f5","displayName":"Brendan Salter","displayLocation":null,"numberOfReviews":3},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"The Parade Bridgwater purchase.","text":"The Parade Bridgwater purchase.\nI've bought over 20 properties in the last 24 years.\nFrom start to finish (and including the after care) this has been the best experience ever. The communication, clarity and personable Jane in the sales office is a treasure and a great ambassador to the company. Thanks Brendan","language":"en","createdAt":"2021-10-14T16:13:09Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Brendan,\nThank you for your review. It's great to hear you've had a really positive experience with us and we will make sure we pass on your kind words to the regional office.\nPlease do let us know if there is anything else we can do for you. \nThank you, \nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-15T12:47:35Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/6165722d234f1b1fe557ac7f","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/6165722d234f1b1fe557ac7f/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"6165722d234f1b1fe557ac7f","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/59b3e04b0000ff000ac61d73","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/59b3e04b0000ff000ac61d73/73x73.png","method":"GET","rel":"profile-image"}],"id":"59b3e04b0000ff000ac61d73","displayName":"Tim Ramsden","displayLocation":null,"numberOfReviews":3},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Keepmoat Hodthorpe.","text":"We have recently moved into our keepmoat home at Hodthorpe near Worksop. So far so good and really enjoying our new home. No real snagging problems and the minor issues were sorted promptly. Not really anything else to say regarding the home itself.\nMy partner had issues with the sale of the property. keepmoat kept phoning every two minutes to see where we were with solicitors etc and then she was having to repeat everything to someone else from Keepmoat a day later. Solicitors work at one speed so no point in asking every two minutes.","language":"en","createdAt":"2021-10-12T11:31:57Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Tim, \nThank you so much for taking your time to leave this review - we appreciate your feedback and it's really important to us. We are thrilled you've had a positive experience with Keepmoat Homes and will make sure we pass along your kind words and constructive feedback to the regional office. Please do let us know if there is anything else we can do for you. \n\nThank you, \nKeepmoat Homes Online Customer Care Team","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-12T12:55:28Z","updatedAt":null},"isVerified":true,"source":"AFSv2","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/616551beb873f1f75f5d84e4","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/616551beb873f1f75f5d84e4/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"616551beb873f1f75f5d84e4","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/60f29e8f6c78840011f4a5b7","method":"GET","rel":"consumers"}],"id":"60f29e8f6c78840011f4a5b7","displayName":"Emma Wardrobe","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Alan (keepmoat repair worker) attended…","text":"Alan (keepmoat repair worker) attended today to tidy up a few minor snags in our kitchen, top bloke. Looks much better. Cheers 👍 \nPlot 550 Hull","language":"en","createdAt":"2021-10-12T09:13:34Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Emma, \n\nThank you so much for taking your time to leave this review - your feedback is really important to us. We're thrilled to hear you've had this positive experience with Keepmoat Homes and we'll make sure we pass on your kind words to the regional office. Please do let us know if there is anything else we can do for you. \nThank you, \n\nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-12T09:48:04Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/615ac874d879345cc7b9599f","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/615ac874d879345cc7b9599f/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"615ac874d879345cc7b9599f","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/615ac86d6a29610012e8ec5f","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/615ac86d6a29610012e8ec5f/73x73.png","method":"GET","rel":"profile-image"}],"id":"615ac86d6a29610012e8ec5f","displayName":"Daniel Pledger","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"The parade","text":"The parade, great service. Highly recommend. Jane was very helpful and supportive from start to finish.","language":"en","createdAt":"2021-10-04T09:25:08Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Daniel, thank you so much for taking your time to write this review - your feedback is really important to us. We're delighted to hear you've had a positive experience with Keepmoat Homes and we will make sure the regional office see your kind words. Please do let us know if there is anything else we can do for you. \n\nThank you, \n\nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-04T10:34:08Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/615ac3e91a17d94a40064d80","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/615ac3e91a17d94a40064d80/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"615ac3e91a17d94a40064d80","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5f62590c106645071142cd36","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/5f62590c106645071142cd36/73x73.png","method":"GET","rel":"profile-image"}],"id":"5f62590c106645071142cd36","displayName":"James Fitzgerald","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Foxlow Fields, Ashbourne Rd, Buxton","text":"We are both very happy with the overall experience with Keepmoat Homes over the last 7-8 months here.\n\nThe house has a welcoming Derbyshire character, the quality of work, fittings and fixtures is generally very good and we have really made it our home. \n\nLike many new build properties, we have had some minor snags, but we have been very impressed with the team's response to these. \n\nMany thanks to Gary, Dale and Laura who made this possible. Thank you for being so approachable and for going above and beyond at times.\n\nThe Aftersales service is probably what sets Keepmoats apart from their competitors. We made the right decision choosing them.","language":"en","createdAt":"2021-10-04T09:05:45Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi James, thank you so much for taking the time to leave a review, as your feedback is vitally important to us. It's wonderful to hear you've had this positive experience with Keepmoat Homes and we will pass on your kind words to the regional team. Please let us know if there is anything else we can do for you. \n\nThank you, \nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-04T10:33:05Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/61575d24215cfcced275c0c3","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/61575d24215cfcced275c0c3/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"61575d24215cfcced275c0c3","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5cf6e896d27f4d5bae80da8d","method":"GET","rel":"consumers"}],"id":"5cf6e896d27f4d5bae80da8d","displayName":"A Awan","displayLocation":null,"numberOfReviews":6},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"I moved into this area last month and…","text":"I moved into this area last month and everybody at Keepmoat homes who I came across were very helpful. I will especially thank Mike for helping me with my plumbing and kitchen panels cutting after flooring was done.","language":"en","createdAt":"2021-10-01T19:10:28Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi there, thank you for taking your time to write this review - your feedback is so important to us. We're so glad to hear you've had a positive experience with Keepmoat Homes. Please do let us know if there is anything else we can do for you. \n\nThank you, \n\nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-04T10:35:32Z","updatedAt":null},"isVerified":true,"source":"AFSv2","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/61562bf5215cfcced274e012","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/61562bf5215cfcced274e012/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"61562bf5215cfcced274e012","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/61562bd61d14c2001254a4e9","method":"GET","rel":"consumers"}],"id":"61562bd61d14c2001254a4e9","displayName":"Sandeep Chintalacheruvu","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Excellent service and great…","text":"Excellent service and great construction. Very punctual and finished as we planned. Great quality and most trustable builders. Done all post construction checks and given good demo about new home. Most recommended.","language":"en","createdAt":"2021-09-30T21:28:21Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Sandeep, thank you so much for taking time to leave a review – your feedback is really important to us. We are thrilled to hear you have had a positive experience with Keepmoat Homes.   Please do let us know if there is anything else we can do for you. \n\nThank you, \n\nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-01T10:00:22Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/61561eb4215cfcced274d71a","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/61561eb4215cfcced274d71a/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"61561eb4215cfcced274d71a","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/60782126bfb5e5001ba5a6dc","method":"GET","rel":"consumers"}],"id":"60782126bfb5e5001ba5a6dc","displayName":"Diana Susa","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"I recommend 100%","text":"I want to tell you about our experience with I met a wonderful man in the person of Mrs. Kirsty Taylor, a person who was with us for almost 1 year (11 months to be exact). The process of buying the house took so long because I chose a mortgage advisor recommended by some friends, and I had this ugly experience in the sense that we were rejected by the lander after we booked the house and paid for improvements. We almost saw each other with the keys in hand ... we were too disappointed by this experience to see another light at the end of the tunnel but Kirsty quickly mobilized us both and we started working for another house in early March and then in early April we have already fixed Complation day which seemed unbelievable until today when I received the keys❤if I could give 10 stars but unfortunately I can only 5 ... thousands of thanks","language":"en","createdAt":"2021-09-30T20:31:48Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi Diana, thank you for taking time to leave a review – your feedback is really important to us. We are so glad you have had a positive experience with Keepmoat Homes and will make sure we pass on your kind words to the regional office, and make sure Kirsty sees your kind message   Please do let us know if there is anything else we can do for you. \n\nThank you, \n\nKeepmoat Homes Online Customer Care Team ","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-10-01T09:59:50Z","updatedAt":null},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/61543b186223e22118bdb9d0","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/61543b186223e22118bdb9d0/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"61543b186223e22118bdb9d0","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/55b4bab00000ff0001cf5514","method":"GET","rel":"consumers"}],"id":"55b4bab00000ff0001cf5514","displayName":"David Vernon","displayLocation":null,"numberOfReviews":7},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"An honest review of the Middleton site…","text":"I was worried about the bad reviews before I moved in, but the team at Keepmoat Middleton have been welcoming and extremely helpful with every request I’ve had since day 1. \n\nBoth Hash and the site manager Dale have been absolutely fantastic and they deserve recognition for their hard work. \n\nThe only negatives I can find were some patchy paintwork and plastering, which are being sorted soon - but they’re just very minor cosmetic issues. \n\nI couldn’t recommend Keepmoat enough and if you’re a first time buyer in the Manchester Middleton area, you will be looked after.\n\nIm very hopeful they keep up the great customer service and aftercare going forward. I will update my review should anything change!","language":"en","createdAt":"2021-09-29T10:08:24Z","experiencedAt":null,"updatedAt":null,"companyReply":{"text":"Hi David, thank you for taking time to leave a review, and for giving your honest feedback – it's really important to us. We are delighted to hear you have had a positive experience with Keepmoat Homes and will make sure we pass on your kind words to regional team. Please do let us know if there is anything else we can do for you.\n\nThank you,\n\nKeepmoat Homes Online Customer Care Team","authorBusinessUserId":"5d4aa7162bacb2001d71f4e6","authorBusinessUserName":"Danielle Kaye","createdAt":"2021-09-29T10:23:08Z","updatedAt":null},"isVerified":true,"source":"AFSv2","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"verified"}]}