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[{"DocumentName":"The Castings, Ravenscraig","DocumentUrlPath":"/the-castings-ravenscraig","Address":"Meadowhead Road, Ravenscraig, ML2 7UT"},{"DocumentName":"Baxterfield, Hill of Beath","DocumentUrlPath":"/baxterfield-hill-of-beath","Address":"Torbeith Gardens, Hill of Beath, Fife, KY4 8DX"},{"DocumentName":"Bucknall Grange, Stoke on Trent","DocumentUrlPath":"/bucknall-grange-stoke-on-trent","Address":"Eaves Lane, Bucknall, Stoke on Trent, ST2 8JY"},{"DocumentName":"Mill Brow, Speke","DocumentUrlPath":"/mill-brow-speke","Address":"Central Avenue, Speke, Liverpool, L24 0TL"},{"DocumentName":"The Parks Phase 5, Anfield","DocumentUrlPath":"/the-parks-phase-5-anfield","Address":"Glaisher Street, Anfield, Liverpool, L5 1AB"},{"DocumentName":"The Woodlands, Skelmersdale","DocumentUrlPath":"/the-woodlands-skelmersdale","Address":"The Woodlands, Skelmersdale, Lancashire, WN8 6QJ"},{"DocumentName":"Woodford Grange, Winsford","DocumentUrlPath":"/woodford-grange-winsford","Address":"Woodford Grange, Woodford Lane, Winsford, CW7 4EH"},{"DocumentName":"Cottonfields, Atherton","DocumentUrlPath":"/cottonfields-atherton","Address":"Gibfield Park Avenue, Atherton, M46 0SU"},{"DocumentName":"Lyndon Park, Great Harwood","DocumentUrlPath":"/lyndon-park-great-harwood","Address":"Harwood Lane, Great Harwood, BB6 7TB"},{"DocumentName":"Riverbank View at Charlestown, Salford","DocumentUrlPath":"/riverbank-view-at-charlestown-salford","Address":"Littleton Road, Salford, M6 6HX"},{"DocumentName":"Willow Park, Middleton","DocumentUrlPath":"/willow-park-middleton","Address":"Borrowdale Road, Middleton, Manchester, M24 5GG"},{"DocumentName":"Connell Gardens Phase 2, Gorton","DocumentUrlPath":"/connell-gardens-phase-3-gorton","Address":"Pottery Lane, Gorton, Manchester, M12 5FL"},{"DocumentName":"Coppice Heights, Dipton","DocumentUrlPath":"/coppice-heights-dipton","Address":"Palmer Road, Dipton, County Durham, DH9 9HY"},{"DocumentName":"Fairway, Darlington","DocumentUrlPath":"/fairway-darlington","Address":"McMullen Road, Darlington, DL1 2GA"},{"DocumentName":"Hampton Green, Coxhoe","DocumentUrlPath":"/hampton-green-coxhoe","Address":"Off St Marys Terrace, Coxhoe, County Durham, DH6 4JB"},{"DocumentName":"Byron Mews, Seaham","DocumentUrlPath":"/byron-mews-seaham","Address":"Off Heathway, Seaham, County Durham, SR7 7UX"},{"DocumentName":"Amy Johnson, Hull","DocumentUrlPath":"/amy-johnson-hull","Address":"Hawthorn Avenue, Hull, HU3 5PY"},{"DocumentName":"Kingfields Park, Hull","DocumentUrlPath":"/kingfields-park-hull","Address":"Kesteven Way, Hull, HU7 3HJ"},{"DocumentName":"Capella, Scarborough","DocumentUrlPath":"/capella-scarborough","Address":"Off Westway, Scarborough, YO11 3ED"},{"DocumentName":"Ebor Chase, Malton, North Yorkshire","DocumentUrlPath":"/ebor-chase-norton","Address":"Langton Road, Malton, North Yorkshire, YO17 9PU"},{"DocumentName":"The Fell, Durham","DocumentUrlPath":"/the-fell-gibside","Address":"Chester-le-Street, Co. Durham, DH2 2TT"},{"DocumentName":"Willow Heights, Thurnscoe","DocumentUrlPath":"/willow-heights-thurnscoe","Address":"School Street, Thurnscoe, South Yorkshire, S63 0AW"},{"DocumentName":"Skylarks Grange, Doncaster","DocumentUrlPath":"/skylarks-grange-doncaster","Address":"Long Lands Lane, Doncaster, DN5 7XB"},{"DocumentName":"Abbotsway, Paisley","DocumentUrlPath":"/abbotsway-paisley","Address":"Inchinnan Road, Paisley, PA3 2RA"},{"DocumentName":"High Farm, Normanby","DocumentUrlPath":"/high-farm-normanby","Address":"Off Trunk Road, Normanby, Middlesbrough, TS6 0AA"},{"DocumentName":"The Springs, Doncaster","DocumentUrlPath":"/the-springs-doncaster","Address":"Campsall Road, Askern, Doncaster, DN6 0BT"},{"DocumentName":"Earlybraes, Barlanark","DocumentUrlPath":"/earlybraes-barlanark","Address":"Hallhill Road, Barlanark, Glasgow, G33 4QJ"},{"DocumentName":"Broomview, Edinburgh","DocumentUrlPath":"/broomview-edinburgh","Address":"Broomhouse Road, Edinburgh, EH11 3TP"},{"DocumentName":"Affinity, Leeds","DocumentUrlPath":"/affinity-leeds","Address":"South Parkway, Leeds, LS14 6ER"},{"DocumentName":"Aurora, Castleford","DocumentUrlPath":"/aurora-castleford","Address":"Premier Way, Castleford, WF10 5XR"},{"DocumentName":"Fusion, Leeds","DocumentUrlPath":"/fusion-leeds","Address":"Wykebeck Mount, Leeds, LS9 0HN"},{"DocumentName":"Elm Tree Park, Wakefield","DocumentUrlPath":"/elm-tree-park-wakefield","Address":"Milton Road, Wakefield, WF2 8AB"},{"DocumentName":"Heron's Reach, Bradford","DocumentUrlPath":"/herons-reach-bradford","Address":"Allerton Lane, Bradford, BD15 8HB"},{"DocumentName":"Timeless, Leeds","DocumentUrlPath":"/timeless-leeds","Address":"York Road, Leeds, LS14 6UH"},{"DocumentName":"Woodlands View, Bradford","DocumentUrlPath":"/woodlands-view-bradford","Address":"Stanley Road, Bradford, BD2 1AS"},{"DocumentName":"Eclipse, Sheffield","DocumentUrlPath":"/eclipse-sheffield","Address":"Harborough Avenue, Sheffield, S2 1QT"},{"DocumentName":"Prince's Gardens, Sheffield","DocumentUrlPath":"/princes-gardens-sheffield","Address":"Queen Mary Road, Sheffield, S2 1BG"},{"DocumentName":"Academics, Peterborough","DocumentUrlPath":"/academics-peterborough","Address":"Western Avenue, Peterborough, PE1 4HG"},{"DocumentName":"Roman Fields, Peterborough","DocumentUrlPath":"/phase-2-at-roman-fields-peterborough","Address":"Manor Drive, Peterborough, PE4 7EB"},{"DocumentName":"The Scholars at Academics, Peterborough","DocumentUrlPath":"/the-scholars-peterborough","Address":"Poplar Avenue, Peterborough, PE1 4HG"},{"DocumentName":"Chase Farm, Gedling","DocumentUrlPath":"/chase-farm-gedling","Address":"Arnold Lane, Gedling, Nottingham, NG4 4HF"},{"DocumentName":"Hedgerows, Bolsover","DocumentUrlPath":"/hedgerows-bolsover","Address":"Mooracre Lane, Bolsover, S44 6ER"},{"DocumentName":"Meadow View, Shirebrook","DocumentUrlPath":"/meadow-view-shirebrook","Address":"Meadow Lane, Shirebrook, NG20 8RY"},{"DocumentName":"Mill Farm, Tibshelf","DocumentUrlPath":"/mill-farm-tibshelf","Address":"Mansfield Road, Tibshelf, DE55 5NF"},{"DocumentName":"The Parade, Bridgwater","DocumentUrlPath":"/the-parade-bridgwater","Address":"Bristol Road, Bridgwater, Somerset, TA6 4BP"},{"DocumentName":"Porthouse Rise, Bromyard","DocumentUrlPath":"/porthouse-rise-bromyard","Address":"64 Porthouse Rise, Bromyard, Herefordshire, HR7 4LW"},{"DocumentName":"Spirit Quarters, Coventry","DocumentUrlPath":"/spirit-quarters-phase-4-coventry","Address":"Milverton Road, Coventry, CV2 1GS"},{"DocumentName":"The Edge, Nottingham","DocumentUrlPath":"/the-edge-nottingham","Address":"Arkwright Walk, Nottingham, NG2 2HN"},{"DocumentName":"The Paddocks, Lightmoor Village","DocumentUrlPath":"/the-paddocks-telford","Address":"Lightmoor Village, The Bache, Telford, TF4 3FQ"},{"DocumentName":"Upton Place, Northampton","DocumentUrlPath":"/upton-place-northampton","Address":"High Street, Upton, Northampton, NN5 4DJ"},{"DocumentName":"Central Park, Darlington","DocumentUrlPath":"/central-park-darlington","Address":"Haughton Road, Darlington, DL1 1DR"},{"DocumentName":"Elder Gardens, Newton Aycliffe","DocumentUrlPath":"/elder-gardens-newton-aycliffe","Address":"Off Middridge Road, Newton Aycliffe, County Durham, DL5 7EL"},{"DocumentName":"Lyme Gardens Phase 2, Stoke On Trent","DocumentUrlPath":"/lyme-gardens-phase-2-stoke-on-trent","Address":"Commercial Road, Stoke on Trent, Staffordshire, ST1 3QP"},{"DocumentName":"The Mallards, Swanley","DocumentUrlPath":"/the-mallards-swanley","Address":"St. Mary's Road, Swanley, Kent, BR8 7BA"},{"DocumentName":"NorthBridge, Glasgow","DocumentUrlPath":"/northbridge","Address":"Pinkston Road, Glasgow, G4 0DD"},{"DocumentName":"Dominion, Doncaster","DocumentUrlPath":"/dominion","Address":"Woodfield Way, Doncaster, DN4 8FE"},{"DocumentName":"Suthers Court Phase 3","DocumentUrlPath":"/suthers-court-phase-3","Address":"Suthers Street, Oldham, Manchester , OL9 7EQ"},{"DocumentName":"Brue Farm, Highbridge","DocumentUrlPath":"/brue-farm-highbridge","Address":"Currently selling from The Parade, Bristol Road, Bridgwater, TA6 4BP"},{"DocumentName":"Jessop Park, Bristol","DocumentUrlPath":"/jessop-park-bristol","Address":"William Jessop Way, Hartcliffe, Bristol, BS13 0RL"},{"DocumentName":"Oswald Place, Cheadle","DocumentUrlPath":"/oswald-place-cheadle","Address":"Donald Cope & Co Estate Agents, 1 Cheadle Shopping Centre , Cheadle, ST10 1UY"},{"DocumentName":"Gynsill Gate, Anstey","DocumentUrlPath":"/gynsill-gate-anstey","Address":"Gynsill Lane, Anstey, Leicestershire , LE7 7AH"},{"DocumentName":"Coatsbrae, Paisley","DocumentUrlPath":"/coatsbrae-paisley","Address":"Barskiven Road, Paisley, PA1 2AB"},{"DocumentName":"Primrose Lodge, Goscote","DocumentUrlPath":"/primrose-lodge-goscote","Address":"Selling from Goodchilds Estate Agents, 200 High Street, Walsall, WS3 3LA"},{"DocumentName":"Vision, Bradford","DocumentUrlPath":"/vision-bradford","Address":"Harrogate Road, Bradford, BD2 3HP"},{"DocumentName":"Canterbury Park, Liverpool","DocumentUrlPath":"/canterbury-park-liverpool","Address":"Princess Drive , Huyton, Liverpool, L14 9NQ"},{"DocumentName":"The Docklands, Birkenhead","DocumentUrlPath":"/the-docklands-birkenhead","Address":"Stanley Road, Birkenhead , CH41 7BG"},{"DocumentName":"Foxlow Fields, Buxton","DocumentUrlPath":"/foxlow-fields-buxton","Address":"Ashbourne Road, Buxton, SK17 9LE"},{"DocumentName":"Evolve, Wakefield","DocumentUrlPath":"/evolve-wakefield","Address":"Cross Street, Hemsworth, Wakefield, WF9 4QP"},{"DocumentName":"Brearley Forge, Sheffield","DocumentUrlPath":"/brearley-forge-sheffield","Address":"Adrian Crescent, Sheffield, S5 8DL"},{"DocumentName":"The Sycamores, Stockton-on-Tees","DocumentUrlPath":"/the-sycamores","Address":"Off Bath Lane, Stockton-on-Tees, TS18 2DX"},{"DocumentName":"Liberty Glade, Houghton-le-Spring","DocumentUrlPath":"/liberty-glade","Address":"Off Blackthorn Way, Houghton le Spring, DH4 6JW"},{"DocumentName":"The Rise, Newcastle Upon Tyne","DocumentUrlPath":"/the-rise","Address":"Off Whitehouse Road, Newcastle upon Tyne, NE15 6EP"},{"DocumentName":"High View, Blaydon","DocumentUrlPath":"/high-view-blaydon","Address":"Off Elm Road, Blaydon-on-Tyne, NE21 5AW"},{"DocumentName":"Belgrave Place, Minster-on-Sea","DocumentUrlPath":"/belgrave-place-minster-on-sea","Address":"Belgrave Road, Minster-on-Sea, ME12 3EB"},{"DocumentName":"City's Reach, Hull","DocumentUrlPath":"/citys-reach-hull","Address":"Grange Road, Hull, HU9 4LQ"}]

To ensure the health and wellbeing of our customers and staff, and in line with government guidelines, we are currently only able to provide emergency assistance at this time If you need to report any emergency defects then please call our dedicated in-house Customer Care team on the phone numbers below. You can read more about which issues are considered emergency defects at the bottom of this page. For non-emergency defects, please email us using the details below and one of our co-ordinators will be back in touch with you as soon as possible. We would appreciate your patience during this time.

Customer Care

At Keepmoat Homes, we believe providing our customers with an excellent service is crucial. It is for that reason that each region in our business has a dedicated customer care team, featuring highly trained staff that can address any questions or issues that you may have with your new home. If you need us in an emergency outside working hours for something that's covered by your warranty, please call 01207503293. To get in touch, please use the details below:

Scotland

Call 0808 124 0040 or email [email protected]

North West 3

Call 0808 124 0045 or email [email protected] 

Midlands West 

Call 0800 012 9102 or email [email protected]

South West

Call 0808 124 0048 or email [email protected]

North East

Call 0808 124 0047 or email [email protected]

Yorkshire West

Call 0808 124 0041 or email [email protected]

Midlands East 

Call 0808 124 0046 or email [email protected]

North West 1

Call 0808 124 0043 or email [email protected]

Yorkshire East

Call 0808 124 0042 or email [email protected]

Southern 

Call 0808 124 0044 or email [email protected]

Emergency defects

  • Heating - Complete failure of the heating system and or hot water
  • Plumbing - A water leak or flooding that cannot be contained
  • Electrics - A complete failure of tthe electrics affecting your home only, heating system and or hot water system
  • Drainage - Flooding caused by blocked drains that threaten to enter your home
  • Security - Where a fault to a window or external door causes loss of security of your home
  • Safety - If you suspect a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Service line immediately on 0800 111 999 (24 hours) or for further details go to www.britishgas.co.uk 
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