Leading the way in UK homebuilding
We are delighted to have achieved 5-star builder status in the national Home Builders Federation (HBF) awards. We have been independently recognised by our customers for delivering quality in build and excellent customer service.
The Home Builders Federation (HBF) awards 5 stars for customer satisfaction to homebuilders in England and Wales who receive a rating of at least 90% in its National New Homes Customer Satisfaction Survey. This annual survey allows our homeowners the opportunity to rate us on build quality, design, sales and customer care.
We're proud to say that more than 9 out of 10 of our customers would recommend us to their friends.
Great customer service is at the heart of everything we do. Ensuring our customers are supported through their journey with us, meeting their expectations and providing them with a high-quality home is extremely important.
Our bespoke quality inspection programme guarantees best practice at every stage of the process and underlines the importance we place on striving to delight our customers. The build quality of their new home is very important to our customers and we aspire to go beyond expectations.
But, don't just take our word for it. Hear from our customers.
Having sold over 30,000 homes, we’ve had the pleasure of welcoming many new homeowners – here’s what a couple of them thought about their homebuying experience: