Customer Care

At Keepmoat Homes, providing our customers with an excellent service is paramount.

Each region in our business has a dedicated customer care team. 

Our staff are highly trained in order that they can address any questions or issues that you may have with your new home.

To get in touch, please use the details below:

Scotland

Call 0808 124 0040 or email homes_scotlandcustomercare@keepmoat.com

North East

Call 0808 145 1721 or email KHNE.CustomerCare@keepmoat.com

North West 1

Call 0808 124 0043 or email KHNW.CustomerCare@keepmoat.com

North West 3

Call 0808 169 1010 or email KHNW3.CustomerCare@keepmoat.com 

Yorkshire West

Call 0808 124 0041 or email KHWY.CustomerCare@keepmoat.com

Yorkshire East

Call 0808 168 8332 or email KHEY.CustomerCare@keepmoat.com

Midlands West 

Call 0808 145 1720 or email KHWM.CustomerCare@keepmoat.com

Midlands East 

Call 0808 143 0179 or email KHEM.CustomerCare@keepmoat.com

Southern 

Call 0808 124 0044 or email KHS.CustomerCare@keepmoat.com

If you need us in an emergency outside these hours for something that's covered by your warranty, please call 01207503293.