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Although there had been very small issues with the home we have moved into, the site manager had sorted everything out as quickly as possible. Melanie which we first started this journey with had looked after us all the way through. I could not praise her and everyone else enough.","language":"en","createdAt":"2021-02-22T17:47:32Z","experiencedAt":null,"updatedAt":"2021-02-23T11:16:07Z","companyReply":{"createdAt":"2021-02-23T09:22:19Z","updatedAt":"2021-02-24T12:49:34Z","text":"Hi Aaron, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and the team been helpful. We'll be sure to pass on your kind words to Melanie and the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"invited"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/602e8a68f85d7509d8dd034e","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/602e8a68f85d7509d8dd034e/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"602e8a68f85d7509d8dd034e","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/602e8a68cfa97d001a19918a","method":"GET","rel":"consumers"}],"id":"602e8a68cfa97d001a19918a","displayName":"Chiquina","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Fantastic customer service from both…","text":"Fantastic customer service from both Bob and Andy.","language":"en","createdAt":"2021-02-18T15:40:24Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-19T11:50:07Z","updatedAt":null,"text":"Hi Chiquina, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and Bob and Andy have been helpful. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"invited"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/602d2bd9679d97052cdae84b","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/602d2bd9679d97052cdae84b/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"602d2bd9679d97052cdae84b","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/602d2bd57dabe0001aa17d67","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/602d2bd57dabe0001aa17d67/73x73.png","method":"GET","rel":"profile-image"}],"id":"602d2bd57dabe0001aa17d67","displayName":"Callum Steele","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Excellent service!","text":"Had large settling cracks up the length of our staircase and a member of your staff (Alan Jenkins) was excellent! Kind and polite, followed all Covid regulations and very thorough with his work. Ensured he cleaned up after himself and was more than willing to go above and beyond to resolve any additional issues. Alan has even made sure to report an issue with the vinyl in our main bathroom and en suite which he didn’t need to do but made us feel very valued as customers.","language":"en","createdAt":"2021-02-17T14:44:41Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-17T17:47:01Z","updatedAt":null,"text":"Hi Callum, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and the team have been helpful. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/602c120b679d9708b4d85d7a","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/602c120b679d9708b4d85d7a/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"602c120b679d9708b4d85d7a","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/57f226e00000ff000a49de4e","method":"GET","rel":"consumers"}],"id":"57f226e00000ff000a49de4e","displayName":"Mr Javed","displayLocation":null,"numberOfReviews":7},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Amazing experience with Keepmoat homes…","text":"Amazing experience with Keepmoat homes in Nottingham. Sophie was so amazing. She really helped us choose our perfect home. She took her time and explained everything. A true credit to the company. \nA J","language":"en","createdAt":"2021-02-16T18:42:19Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-17T15:36:06Z","updatedAt":null,"text":"Hi Mr Javed, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and Sophie has been helpful. We'll be sure to pass on your kind words to her and the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/602bad50679d9708b4d7c6fc","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/602bad50679d9708b4d7c6fc/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"602bad50679d9708b4d7c6fc","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/602bad4c98a542001935e1c9","method":"GET","rel":"consumers"}],"id":"602bad4c98a542001935e1c9","displayName":"Joanna Stypulkowska","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"We had an engineer in today to do our…","text":"We had an engineer in today to do our snags and I cannot recommend and thank him enough. So professional and friendly. His name was Alan and it was at Capella Scarborough site :)","language":"en","createdAt":"2021-02-16T11:32:32Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-16T20:18:30Z","updatedAt":null,"text":"Hi Joanna, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and the team have been helpful. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/60296daa679d9708b4d60a57","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/60296daa679d9708b4d60a57/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"60296daa679d9708b4d60a57","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/60296da25b994c00199e526b","method":"GET","rel":"consumers"}],"id":"60296da25b994c00199e526b","displayName":"Nish Muru","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Excellent Service - Trusted and Safe","text":"Excellent advise received from Kirsty Taylor at Keepmoat when buying my Property in Coventry. Provided key insight and guidance in the buying process of my first home.","language":"en","createdAt":"2021-02-14T18:36:26Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-15T10:31:47Z","updatedAt":null,"text":"Hi Nish, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and Kirsty has been helpful throughout your homebuying journey. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/6026b28a679d9708b4d452b6","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/6026b28a679d9708b4d452b6/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"6026b28a679d9708b4d452b6","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/6026b289873042001be8c0b8","method":"GET","rel":"consumers"}],"id":"6026b289873042001be8c0b8","displayName":"lauren Precious","displayLocation":null,"numberOfReviews":1},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Fantastic!!!","text":"Can’t thank Jess enough for everything she has done for us! Made buying our first home so easy, always had time for us and made everything so easy!!! The site management have helped when things went wrong and was sorted so quick, the builders are nothing but nice when there out and about on the front. My house is everything I have ever dreamed of. Keepmoat have been a brilliant company to buy our house from.","language":"en","createdAt":"2021-02-12T16:53:30Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-15T10:31:20Z","updatedAt":null,"text":"Hi Lauren, \nWe're pleased to hear you have had a fantastic experience with Keepmoat Homes and the team been helpful throughout your homebuying journey. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"invited"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/6024ff17679d9708b4d2867a","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/6024ff17679d9708b4d2867a/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"6024ff17679d9708b4d2867a","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/6024ff163155ec001ab487f5","method":"GET","rel":"consumers"}],"id":"6024ff163155ec001ab487f5","displayName":"Harry S","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Made the entire process a breeze","text":"From start to finish the team were extremely helpful and always made sure we were 100% happy with everything.","language":"en","createdAt":"2021-02-11T09:55:35Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-11T10:23:26Z","updatedAt":null,"text":"Hi Harry, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and the team been helpful throughout your homebuying journey. 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We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":false,"source":"Organic","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":null,"businessUnitHistory":[],"reviewVerificationLevel":"not-verified"},{"links":[{"href":"https://api.trustpilot.com/v1/reviews/601eda02679d970358fa6c46","method":"GET","rel":"reviews"},{"href":"https://api.trustpilot.com/v1/reviews/601eda02679d970358fa6c46/web-links","method":"GET","rel":"reviews-web-links"},{"href":"https://api.trustpilot.com/v1/resources/images/stars/5","method":"GET","rel":"resources-images-stars"}],"id":"601eda02679d970358fa6c46","consumer":{"links":[{"href":"https://api.trustpilot.com/v1/consumers/5eff0afe2c449e3188cba831","method":"GET","rel":"consumers"},{"href":"https://user-images.trustpilot.com/5eff0afe2c449e3188cba831/73x73.png","method":"GET","rel":"profile-image"}],"id":"5eff0afe2c449e3188cba831","displayName":"Tony Chapman-Wilson","displayLocation":null,"numberOfReviews":2},"businessUnit":{"links":[{"href":"https://api.trustpilot.com/v1/business-units/5a0d7cd00000ff0005b09fd9","method":"GET","rel":"business-units"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/57x43.png","method":"GET","rel":"profile-image-small"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/118x89.png","method":"GET","rel":"profile-image-medium"},{"href":"https://s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/5a0d7cd00000ff0005b09fd9/198x149.png","method":"GET","rel":"profile-image-large"}],"id":"5a0d7cd00000ff0005b09fd9","identifyingName":"www.keepmoat.com","displayName":"Keepmoat Homes"},"location":null,"stars":5,"title":"Thanks to The Rise","text":"It has been an interesting and challenging year with the build, however we love our new home and can’t thank Tracey, Steve and the team at The Rise for building our forever home.\nWe have shared tears, giggles, frustration and the excitement of a new home.\n\nThank you, we can’t recommend you enough!!!!","language":"en","createdAt":"2021-02-06T18:03:46Z","experiencedAt":null,"updatedAt":null,"companyReply":{"createdAt":"2021-02-10T11:01:32Z","updatedAt":null,"text":"Hi Tony, \nWe're pleased to hear you have had a positive experience with Keepmoat Homes and the team been helpful throughout your homebuying journey and you love your new home. We'll be sure to pass on your kind words to the regional team!\nThank you,\nKeepmoat Homes Online Customer Care"},"isVerified":true,"source":"FileUploadInvitation","numberOfLikes":0,"status":"active","reportData":null,"complianceLabels":[],"countsTowardsTrustScore":true,"countsTowardsLocationTrustScore":null,"invitation":{"businessUnitId":"5a0d7cd00000ff0005b09fd9"},"businessUnitHistory":[],"reviewVerificationLevel":"invited"}]}